By submitting a form on our website, you authorize Western Timber Frame to contact you regarding your project through phone, email, or text with questions or offers. Message and data rates may apply. Giving consent is not a requirement for making purchases, and you have the option to opt out at any time.

*By submitting your information through our form, you agree to receive automated and/or prerecorded calls, text messages, and emails from Western Timber Frame. These communications may be for the purpose of verifying your contact details, providing information on your account and/or purchases, or marketing our products and services to you at the phone number you provided (including any mobile number provided) even if it is on a state, federal, or corporate Do Not Call list. Consent is not a requirement for purchase, and you can withdraw your consent at any time by contacting Western Timber Frame at info@westerntimberframe.com.

Privacy Policy Effective Date: March 27th 2024

Western Timber Frame (“us”, “we”, or “our”) operates the www.WesternTimberFrame.com (the “Service”).

This document informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy is created with the commitment of Western Timber Frame to privacy.

By engaging with our Service, you consent to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use We collect several types of information for various purposes to provide and enhance our Service to you.

Types of Data Collected

Personal Data

  • While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Cookies and Usage Data

Usage Data

  • Information on how the Service is accessed and used (“Usage Data”) may also be collected. This may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.

Tracking & Cookies Data

  • We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information.
  • Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
  • You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some parts of our Service.

Use of Data Western Timber Frame uses the collected data to:

  • Provide and maintain the Service
  • Notify you about changes to our Service
  • Allow interactive features when you choose to use them
  • Provide customer support
  • Gather analysis or valuable information so that we can improve the Service
  • Monitor the usage of the Service
  • Detect, prevent, and address technical issues

Transfer of Data Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to the transfer.

Western Timber Frame will take all steps reasonably necessary to ensure your data is securely treated in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or a country lacking proper controls over data security and personal information.

Disclosure Of Data Legal Requirements

Western Timber Frame may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Western Timber Frame
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security Of Data The security of your data is crucial to us, but remember no internet transmission or electronic storage method is 100% secure. While we aim to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data solely to perform these tasks on our behalf and are obligated not to 

disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as:

  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more detailed privacy practices of Google, you may visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.

Links To Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Text Messaging Privacy Policy

Effective Date: May 1, 2025

Western Timber Frame, we value your privacy. This policy explains how we collect, use, and protect your information when you engage with our text messaging service.

1. Information We Collect
We collect your phone number and any other personal info you provide. We may also track interactions with our messages.

2. Purpose of Messages
Communication related to customer service or support requests.

3. Consent
By subscribing, you consent to receive text messages. You may opt out at any time by replying “STOP.”

4. Frequency
Message frequency depends on the service you’re subscribed to, with approximately [X] messages per [week/month].

5. Opting Out
You can stop receiving messages by replying “STOP.” After that, you’ll receive confirmation, and you won’t get further messages unless you opt back in.

6. Data Retention
We keep your data for as long as you’re subscribed. After opting out, your data will be deleted unless required by law.

7. Data Security
We use reasonable security measures but cannot guarantee 100% protection due to the nature of mobile communications.

8. Sharing of Data
We do not share your personal information with third parties for marketing purposes but may share it with service providers assisting with text messaging.

9. Legal Compliance
We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

10. Contact
For questions, contact us at:
Western Timber Frame
801-331-6690

Terms and Conditions for Text Messaging

Effective Date: May 1, 2025

By subscribing to or using our text messaging service (“Service”), you agree to the following terms:

1. Opt-In and Opt-Out
Opt-In: Text “START” to 801-331-6690 to receive text messages for customer service inquiries.
Opt-Out: Text “STOP” to 801-331-6690 to unsubscribe at any time.
For Help: Text HELP to 801-331-6690
Standard message and data rates may apply.

2. Message Frequency
You will receive text messages solely for customer service purposes, as needed.

3. Privacy
We respect your privacy. Your information will not be shared with third parties except as required by law. Please review our Privacy Policy for more details.

4. Costs
The Service is free, but standard message and data rates from your carrier may apply.

5. Content
Messages will be related to customer service inquiries only and may include responses to your questions or service-related updates.

6. Limitation of Liability
We are not responsible for any message delivery failures or delays.

7. Changes
We may update these terms. Continued use of the Service indicates acceptance of the updated terms.

8. Contact 
For questions, contact us at:
Western Timber Frame
801-331-6690